Privacy Policy



Duckhorse Limited (trading as Duckhorse Events) ("we", "us") respects your privacy and handles your personal information in accordance with the Privacy Act 2020.



What we collect. Depending on how you interact with us, we may collect: your name and contact details; transaction and payment information when you buy a ticket; information you give us when you sign up to our mailing list or contact us; technical and usage data about how you use our website; and, for some events, additional details needed to deliver that event (for example travel or identification details for an overseas trip).



How we collect it. Directly from you, through our website, through our ticketing provider when you buy a ticket, and automatically through cookies and similar technologies.



Cookies. Our website uses cookies and similar tracking technology for analytics and marketing. You can control cookies through your browser settings.



How we use it. To process ticket purchases and payments; to run and improve our website and events; to send you marketing communications where you have opted in (you can unsubscribe at any time); to respond to your enquiries and provide support; for record-keeping and internal reporting; and for security and fraud prevention.



Who we share it with. We do not sell your personal information. We share it with trusted third-party providers who help us operate, including our ticketing platform, payment processor, email and marketing tools, and analytics providers, who may only use it to provide their services to us. We may also disclose information where required by law.



Storage and security. We take reasonable steps to keep your information secure and to retain it only as long as needed.



Your rights. You may ask to access or correct the personal information we hold about you by contacting us.



Contact. For any privacy questions or requests, email us at dave@duckhorse.nz.